Description of Clube Travel's services

This website was created and is operated by ClubeNet. Our service consist in being an intermediary between the client and the hotels or tourism compagnies with the goal to offer the opportunity to provide an efficient way to seek hotels and touristic services and book them online at the best prices, conditions and easiest and fastest way.

Clube Travel's main goal is to serve as an intermediary between clients and the published supplying compagnies with professionalism and a personalized services, so that we may be able to guarantee a quality service to all its users, being at your entire disposal for any assistance you may need through the contacts published in our website with offices spread throughtout the world.

All of our services are based on information given by the own policy of hotels and tourism compagnies published in our site , Despite all our to effort to publish accurate information, Clube Travel cannot be held responsable for the lack of information or for human errors than may be contained nor will Clube Travel be responsable for the the lack of information not given by the supplying compagnies published in our website.

Alteration of rates, information and programs

All services published in Clube Travel's site such as rates and information may subject to alterations without any previous notice. All these changes are of the responsability of our commercial partners as they have free access to make the necessary changes. Our commercial partners (hotels, rent-a-car and transfer compagnies) may alter at any time their rates and conditions, special offers and services without having to inform clients which already have their reservations confirmed.

Additional Taxes

All rates published already include all taxes, however, in some countries the payment of local or regional taxes will have to be paid directly by the client to the hotel. The payment of these taxes are mandatory as they are imposed by the local autorithies of each country. This information will alway be shown in each of the published rates in our sites in the general conditions. Should the tourism compagnies ask for tourism taxes that were not published in our site, Clube Travel will not be held responsible for its payment, having the client to make payment locally.

Non liability

ClubeNet will not be held responsabilized for the errors of the contents of the Clube Travel sites referent to information of services, rates and availabilities. All the information and rates shown are the of the entire responsability of our commercial partners (hotels, renta-a-cars and transfer compagnies). We are very thourough with the gathering of all information but errors occurs as our system is operated by people and it can susceptible to happen, we suggest that you verify all the information and conditions inserted in our site.

Cancellation taxes and No Show

All the published conditions are entirely the responsability of our commercial partners and are according to the information handed by them.

Credit card as reservation guarantee

It is demanded by the compagnies offering their services (hotels, rent a car , transfers) that confirmation of booking should be accompagnies by client's credit card details. Should you attempt to your your ATM card your reservation may not be considered or even cancelled without previous notice. The credit card is used exclusively to confirm the reservation and can be charged when then general conditions are not respected, however this decision is of the responsability of the hotel or tourim compagny supplying the service and is differerenciated upon the service booked.

In all the situations will never jeoperdize client, as this is the only way to guarante the service and at the same time guarantee the organizing compagny responsable to the services required. All information handed out by client as well as credit card details are done in a safe and secure way with the intentions of alway protecting our using, for more informations see Privacy policy and security.

Should the credit card details reveal themselves as invalid by our credit card security system, the reservation will not be considered, however the client will alway be contacted by telephone or e-mail ind order to solve this occurency. If this situation is not sorted out in a maximum period of 4 hours, our reservation department will cancel your reservation and send you an e-mail with this information..

ClubeNet entity responsible administrator of the WebSite Clube Travel is a group of companies registered in the USA, Portugal and Brazil being the Portuguese laws applied.